Effective Date: 01/07/2024

At Duper DuDu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: When you place an order or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
• Payment Information: To process payments, we collect payment details including credit card numbers, which are handled securely by our payment processing partners.
• Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, and pages visited, to enhance your browsing experience.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchase, and provide customer support.
• Improving Our Services: Usage data helps us understand how our website is used and allows us to improve its functionality and content.
• Marketing: With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of these communications at any time.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering orders. These providers are contractually obligated to protect your data and use it only for the purposes specified.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse site traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Thank you for trusting Duper DuDu with your personal information. We are committed to protecting your privacy and providing a safe shopping experience.